COVID-19 Update for Circus
Updated on 24 Sep 2020
We value our guests, staff and visitors’ safety and we are cooperating with government guidance to ensure a safe environment. We will ask for your details upon arrival to comply with NHS Test and Trace. You will be asked to share your details upon booking (or arrival, in the eventuality of non-reservation). We ask for your cooperation and we will keep your records according to our privacy terms.
On arrival, you might be asked to queue, maintaining a 2-metre distance between each other, until our staff will safely show you to your table. Signage on the floor will indicate appropriate distance and our team will assist to ensure social distancing whilst entering the venue. We appreciate your cooperation with this.
On arrival, a member of our team will take your temperature and we will kindly ask you to sanitise your hands using the hand sanitiser provided at our reception.
On departure please cooperate with our team so that your departure is in line with social distancing rules. We kindly ask our guests to cooperate and help keep everyone safe by following social distancing guidelines and promptly exiting the venue, when necessary, to ensure a thorough clean in preparation for other guests. If you would like to spend more time at CIRCUS and enjoy more shows, it will be at the management’s discretion, according to social distancing guidelines and venue capacity at the time.
Our reception will have a two-way system in place to ensure our guests can always enter and exit the venue safely, following social distancing guidance.
Our restrooms will be monitored by a member of our team. We kindly ask our guests to follow social distancing guidance while in the venue. Only 2 people will be allowed in the women’s bathrooms and 2 in the men’s bathrooms at one time to allow for social distancing. Please ensure you wash your hands for 20 seconds after using our restrooms and do utilise sanitising facilities provided.
Hand sanitising facilities will be present throughout the venue from entry point, to restrooms, to waiter stations and back of house areas.
All surfaces will be sanitised after use, in particular, all guests’ tables and chairs will be sanitised with approved chemicals after every seating and deeply cleaned at the end of every night.
Ventilation in our venue has been increased to maximise air circulation in the building and we have implemented all our units with high-efficiency particulate air (HEPA) filters.