We saw this restaurant on Wowcher and thought the voucher was a good deal for a four course meal. Unfortunately we did not read the reviews before hand, the service was shocking to say the least.
The restaurant is very beautiful on the surface, after closer inspection we noticed that most things were covered in dust. Dirty forks and spoons, glasses with smudge marks, we had to change our forks three times. It is not surprising as there was only one waiter on service the entire time. The level of service he offered was poor, but I think this might be down to him being on his own. There was also only one copy of the voucher menu which meant that people were having to wait to view it before they could order their food. The drinks menu did not have any soft drinks listed on it. The toilet was passable but did not have any paper towels but there was three bottles of Tesco value baby shampoo, most bizarre!
It is such a shame as the actual restaurant space has so much potential, especially as it is in a beautiful shop front. They are going to have to do a lot to improve the service but should really start with a good clean.
The food is not authentically Thai by any means. The vegetable tempura was chip shop battered, it had no flavour and was served with a tiny drizzle of sweet chili sauce. The mixed platter contained burnt prawns on toast, spring rolls and chicken satay with the worst dipping sauce I've ever tasted. The tom yum soup was tasteless with mostly old mushroom and onions. We had the red and yellow curry, unfortunately both were bland, the chicken was dry and over cooked. The dishes did not pack the punch that you expect from Thai food, by punch I mean flavour and heat.
This restaurant was such a disappointment, we have had better food at cheaper restaurants and takeaways. Frankly Waitrose's microwave Thai meals taste miles better and is a fraction of the cost. Avoid this restaurant if you can, there are plenty of good eateries within a short walk from this place.