It was such an ordinary experience, considering this was the younger sibling of the great Cinnamon Club, didn't care for the space/decor, which is secondary anyways, but worst of all, I didn't like my lamb curry! Sainsbury's does a better microwavable lamb, and it was recommended by my waiter, their lamb I mean. The food is what counts, I rarely ever go to a restaurant for its atmosphere, nearly always to try its food, so my friend's chicken briyani was really quite good, generous and tasty, but my lamb, I love lamb, and I can't quite get over the fact my lamb was so undelicious and uninspiring, insipid and dull.
They made a mistake with our bill, and had forgotten to charge us for a salad, I told our waiter and he returned and said the manager said to forget about it, which was nice… still, should've fixed my lamb!
I am a great fan of Russell Norman, who said said that service is equally, if not more important, than the food; I'd have to disagree, the service was great, the food wasn't, as much I liked my waiters, its unlikely I'd be returning to pay to say hello to them again. In the right context, service is imperative, but in a casual place like Cinnamon Soho, I don't think this ethos applies. Besides, I'm used to horrendous service at my local Chinese but I'm a slave to abuse I guess because I keep returning for their great, cheap food.