If you ask me, I think some of the people on this review page must just like a good whinge!
I too have created a profile on this site just to post a review of Gows, however, my experience was wonderful! I dragged my new husband out for what was meant to be a quick meal after work but we stayed for hours as we were enjoying ourselves so much.
We ate in the bar/bistro upstairs and got a lovely window table. The service was quick and very friendly, the food was marvellous,I went for the Lobster burger (WOW) which came with a free glass of champagne! James went for the Monkfish (another WOW) and we went through a couple of bottles of a wine I've never heard of before but fell in love with.
One of the deserts we wanted was unavailable which really wasn't a problem but the manager still gave us our coffees and another drink on the house when there was really no need. Such a nice guy.
There was a great buzz to the place, not too loud, with plenty of light and nice touches around the place like candles and flowers. we both felt very comfortable. One of the ladies toilets was out of service but I'm sure that's temporary.
Will be eating there again.