COVID-19 Update for Museum of London

Updated on 02 Sep 2020

Museum of London – Covid-19 protocols

Our 'delivering safe events' document includes the new Covid-19 secure procedures for events, in order to give organisers and delegates assurances that they will be welcomed into a safe enviroment.

This document takes organisers through the different areas of hosting an event with us, showcasing our new procedures from the initial enquiry stage right through to the event itself:

 

Enquiry Stage

- We will communicate our social distancing guidelines, and provide revised capacities and floor plans that are Covid-19 compliant. We will also explain any changes to T&Cs and highlight any areas of responsibility that organisers must be aware of when holding an event with us.

 

Site visits

- We’re encouraging virtual showrounds where possible and physical site visit must be pre-booked. One way routes will be implemented where possible, and hand sanitiser/hand washing facilities will be available on arrival and throughout the building

- Final planning meetings will be carried out online

- We’ll discuss hybrid event options in case delegates are unable to attend.

 

Arrival and departure

- All guests attending an event must be registered and the organiser must keep their details for up to 14 days post event

- A video for housekeeping will be sent prior to the event

- All staff onsite will be in PPE

- Face covering is required when delegates enter the Museum and the conference rooms. 

 

Room capacities

- All room capacities have been amended to ensure distancing of 1m+ in all layouts

 

Monitoring and tracking

- The safety of our staff, suppliers, organisers and delegates is our priority so we ask any guests with symptoms not to visit the museum and any guest displaying a high temperature or any known symptoms at the entrance will be asked to return home

- Any guest who develops symptoms in the week after attending an event must contact us immediately.

 

The Museum

- Touch free sanitiser dispensers across the Museum

- Dedicated toilet attendant to manage the flow of delegates

- Dedicated cleaner for events to ensure regular cleaning

- All event spaces have individual air con units and ample fresh air options

- Signage, barriers and floor markings throughout the venue to help social distancing requirements, encourage safe practices and good hygiene

- Lifts available for those who need it, however there are limited to 1 ‘bubble’ per lift and reserved for those with mobility issues

- We ask all guests come to the venue with their own PPE if they would like to wear it and to bring minimal belongings.

 

Cleaning

- Full venue deep clean before and after every event

- Increased cleaning of high-frequency touch points

 

All of these procedures will continue to be updated in line with UK government and WHO guidelines. 

Extended version available on the Museum website. 

Read more on their website

About Museum of London

This famous City-based museum can handle anything from Christmas dinners to AGMs. Presentations and screenings are best held in the tiered Weston Room, but if you’re planning a soirée, look first to the Entrance Hall. A drinks reception should work nicely around its futuristic bar before guests move through to the large London Ellipse Hall, with its 360° digital screen. For summer parties, the Terrace Rooms have direct access to the Rotunda Gardens.

 

Venue Facilities
Entertainment included
Exclusive Hire
Garden or courtyard
Outside area
Screening room
Team building facilities
Video conferencing
Whiteboard/flipcharts
Wifi available

Good to know

Delegates/Guests
Up to 1000
Venue Type
Conference centre, Meeting room, Museum art gallery, Party venue
Venue Style
Grand, Historic, Iconic, Light and Bright, Spacious
Event Atmosphere
Corporate, Creative, Formal, Fun, Lively

Museum of London Rooms

Clore Learning Centre

Clore Learning Centre

100
Meeting
200
Standing

The Activity Spaces in the Clore Centre can be used as one large space for 200 delegates or split in to three for smaller meetings. It is also ideal as an exhibition and refreshment space for the Weston Theatre.

Enquire about this room

Designing a Moment London 2012 Olympic Cauldron

Designing a Moment London 2012 Olympic Cauldron

70
Standing
50
Banquet

The Museum of London’s newest gallery Designing a Moment: The London 2012 Cauldron is now available for hire. This is a unique opportunity to give your guests exclusive access to the London 2012 Cauldron as part of your evening event, which came accommodate receptions for up to 70 guests, or dinners for up to 50 guests.

Enquire about this room

Entrance Hall

Entrance Hall

400
Standing
200
Banquet

Arriving in the striking Entrance Hall, guests will be greeted by our welcoming hosts. The contemporary space with its futuristic bar can be combined with the Galleries and London Ellipse Hall for receptions for up to 1000 guests, or used as a dinner space in its own right for up to 200 guests.

Enquire about this room

Entrance Hall + London Ellipse Hall

Entrance Hall + London Ellipse Hall

1000
Standing

Enquire about this room

Garden Room

Garden Room

70
Meeting
80
Standing
60
Banquet

The Garden Room is adjacent to the Terrace Gallery. The two rooms can be combined with the garden to create reception space for up to 200 guests. It can be used a venue in its own right for smaller dinners up to 60 guests.

Enquire about this room

This venue also offers

Christmas at Museum of London
Christmas Parties

Christmas at Museum of London

Museum of London Docklands
Event Party Venue

Museum of London Docklands

Museum of London Docklands
Christmas Parties

Museum of London Docklands

Museum of London's Pricing Summary

Cancellation Policy

Subject to a Government Restriction remaining in force longer, the following provisions apply to all bookings for events occurring up until 31 March 2021: (a) a 50% deposit must be paid at the time of booking, with the remaining 50% to be paid one week before the date of the Event (and Clause 5.2 (Accommodation Hire Payment Terms) is to be interpreted accordingly); (b) if due solely and directly to a Government Restriction or the closure of the Museum the Hirer is prevented from proceeding with the Event on the date(s) stated in the Confirmation, the parties shall negotiate in good faith to find an alternative date for the Event that works for both parties, working on the assumption that the relevant restriction will have been lifted; (c) if, having negotiated pursuant to sub clause (b) above, the parties are unable to find an alternative date for the Event then the Hirer shall be entitled to cancel the booking and receive a full refund; (d) for the avoidance of doubt if the relevant party is prevented from proceeding (or otherwise chooses not to proceed) with the Event for reasons other than a Government Restriction or the closure of the Museum, the cancellation provisions contained in Cause 18 will apply; (e) if there is a conflict or inconsistency between the provisions of this Clause 18A and those of Clause 23 (Force Majeure), the terms of this Clause 18A shall prevail to the extent of any such conflict or inconsistency.


Location

150 London Wall , City of London, London, EC2Y 5HN

020 7814 5789

Website

Testimonials For Museum Of London

The surroundings and facilities were fantasticMARCH, 2019

I would just like to say on behalf of both London City and Central London regions a very big thank you for all the team’s support and set up for our regional engagement events over the last 2 weeks. We have successfully engaged approximately 250 members of staff from the two regions and we and they absolutely loved the venue! The surroundings and facilities were fantastic and I do know that a number of people are planning to make a day of it and visit with their children and families in the future. Please also extend our thanks to all those on the logistical side of things and the catering team for supplying tea’s and coffee’s throughout the day to help it all run smoothly and without a hitch. We would certainly look to use the venue again in the future.

Marks & Spencer

Overall brilliantMARCH, 2019

Overall, brilliant. All staff were excellent, very thoughtful, thorough and friendly.

Park Street Partners

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