There was a time when a nice room was enough to satisfy London hotel guests, but in today’s luxury market, competition is fierce. What does this influx of luxury hotels opening their doors in the capital mean for existing businesses? Well, the devil is in the details and hotels now need something that gives them an extra edge over their rivals.
On our recent visit, we discovered that InterContinental London Park Lane excels at this extra-mile style of service. Its Club InterContinental (available for a supplement to guests across its global portfolio) includes extra perks that are the cherry on top of your stay. We checked in to one of the hotel’s signature suites to see what all the fuss is about.
In the London Suite, on the hotel’s seventh floor. As soon as you walk in the door of this two-floor apartment-style space, you’re immediately drawn to the floor-to-ceiling windows which overlook the greenery of the Royal Parks and Wellington Arch. When you take in the rest of the room, you’ll find a contemporary approach to design, including a circular dining table flanked with chic grey chairs and a lounge area complete with an eight-seater burnt orange sofa.
Head up the floating staircase to discover your supremely comfy king-size bed, spacious wardrobes and an inviting bathroom, decked out with dual sinks, a truly beguiling rainforest shower and a bathtub that boasts those aforementioned views – perfect as a romantic tub for two, or just as a place to unwind. Your room also gives you complimentary access to Club InterContinental, but more on that later.
At acclaimed chef Theo Randall’s eponymous Italian restaurant, found on the ground floor of the hotel. With a totally different feel to neighbouring Ella Canta (a fun, upmarket Mexican from chef Martha Ortiz), Randall’s restaurant is subdued and cosy. Despite the grand surrounds, it has the same warmth as classic Italian neighbourhood restaurants, and this charming atmosphere is matched by a menu of rustic fare made with fastidiously sourced produce.
Our meal was faultless – we kicked off proceedings with a decadent baked cheese soufflé, while our pasta course saw buttery parcels of ravioli which were deliciously soft. Complimentary offerings of house-baked focaccia and crisply battered zucchini were hits with the table, while our dessert of light and zesty Amalfi lemon tart rounded off the meal on a sweet note. Prices can be steep depending on what your order, but if you’re on a budget, there’s a great-value three-course set menu to take advantage of.
Our access to Club InterContinental. Found on the hotel’s seventh floor (just a hop, skip and jump from our suite), the Club boasts incredible views across the capital, and is a lounge/dining space which you can visit at pretty much anytime throughout your stay, with the Club open until 11pm daily. Guests with access to the Club can enjoy a continental breakfast buffet here (as well as a menu of sweet and savoury hot dishes), while later in the day they can stop by for a spot of afternoon tea. Come the evening, you can head to the Club before dinner (as we did), where you’ll find free-flowing Champagne and a selection of canapés to snack on. On our visit, we enjoyed a cheese tart made with filo pastry and skewered prawns sandwiched between mango slices. The friendliness of the staff also has to be commended – it’s the kind of sweet, but non-intrusive service that makes you feel at home and encourages repeat business.
Regarding its Club, the hotel said: “The Club Lounge at InterContinental London Park Lane is a complete haven of calm in the bustling city of London with incredible views out to Green Park, Hyde Park and over Wellington Arch. The exclusivity of the space and versatility of its use, makes it the perfect place to enjoy a relaxing morning coffee, hold a private business meeting, or enjoy pre-dinner Champagne and canapés. There is not a Club Lounge like it in London, and the beautiful views combined with the team’s exceptional and dedicated service make any visit to the Club a memorable experience."
Entry-level classic rooms at InterContinental London Park Lane start from £532.79 a night.
Eamonn was a guest of InterContinental London Park Lane