We unfortunately experienced the worst treatment we have ever had at a restaurant/shisha spot here. After calling the place, we were told bookings couldnt be taken for the shisha lounge so we turned up early (around 6pm) to ensure we could go in. We were told the wait was about 45mins for a table for us which we waited patiently outside for.
After time was up, the guy at the door (who seemed like he was actually trying to be helpful) told us one other couple would be allowed in, then we could go in. Next thing.. 3/4 other couples were allowed in before us. We queried this and it seems another colleague who had come outside briefly had decided we couldnt be allowed in, for no real reason that could be given. The guy at the door just said 'thats what ive been told' and the man who had made that decision refused to come out and speak to us to explain the reasoning behind this. By now we had been outside for an hour and a bit, and it was difficult to find an alternative restaurant.
The only difference between us and the people being allowed in was the colour of our skin. I have never experienced anything like this before and am weary of even speaking out on such issues because of their sensitive nature but we were offered no other explanation. Its really such a shame and i sincerely hope that no one else ever experiences this when they come here, awful.