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01 September 2017
After placing my order at 19.04 and aspecting my food after 1 hour max (that what I have been told) I called them and I have been told that they messed up the address and that I had to wait another hour to get the food... (that was 1 hour and 20 min later...). The manager could not address the matter and she was more concerned about her line been busy and loosing orders than fixing the issue.not only that but if I didn't call them to ask where my food was they would never called me to tell me that there was a problem because they forgot to ask for my number when I was placing the order.... to be honest I have never came across to a situation like this before and i had no choice that finding some were else to eat for my children my parter and me.... horrible service,horrible customers skills from both the person who took the order and the manager....rhe manager was quite rude and didn't try in anyway to make the situation better.
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