Bad to the point of unreal.
Whatever its former reputation (sadly, that brought us here) this place is now truly bad. Barely any service. You have to find someone to let you in, there's nobody on the door and nobody spare. The food took half an hour to arrive and was cold. The drinks took an hour to arrive and were okay but by then we'd finished with the food. They brought the wrong side salad - one with bacon on - and when the right one arrived it was inedible due to masses of salt. We were told by the waitress the drinks would be free since they came so late - but you pay on an app since there's nobody free to deal with you. They weren't free and there was nobody to ask. So we paid and left - nobody appeared to notice. Got home and had cheese and crackers, a coffee and a scoop of ice cream, which - frankly - would have been a better use of our evening.
Since then I have looked at other reviews.
Pizza East, you ought to be ashamed of yourselves.
Your food is poor - cold, late, oversalted. Your drinks service is lazy to the point of sloppy (there were not other drinks going out whilst we waited - we were next to the bar. There was nobody working in it most of the time). your staff have totally lost interest - the guy who was meant to be greeting people had his attention on a large joint of cannabis instead.
There is something called a hospitality industry in which people work really hard to give other people a nice evening, in return for which the other people pay. Pizza East has neither hospitality nor industry to recommend it. Close now and let a venue that cares use the space, because the space you are in is too nice to be wasted like this.