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‘Folksy’ was one reader’s description of this enterprising concept – a ‘Farrow & Ball country kitchen’ tapping into a bucolic, rose-tinted past with its deliberately homespun look. Muriel’s is
named after the owner’s ‘no-nonsense’ grandmother (the logo is her real signature), although the old girl would be completely nonplussed by most of the stuff on the menu – nori-crusted char-grilled
salmon with miso and ginger sauce, gran? Beef lasagne is a fixture and there are always soups and salad combos such as radicchio with blue cheese, pickled fennel and toasted pecans to go with the
monthly line-up. Breakfast/brunch deals including creamy omelettes with excellent ‘WI-style’ chutney get the nod, the mood is chatty, and ‘responsive’ staff know how to look after their customers.
Takeaways are available, and an online shop called Muriel’s Pantry is in the pipeline.
020 7589 3511
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The staff were unapologetically rude and made us all feel so uncomfortable. We were shown to our table Whilst one of us parked the car and for the next 10 minutes harassed over the fact that our table was not complete despite us explaining that one person was parking. Another gentleman was refused a table due to the person he was meeting not yet arriving, this resulted in him having to stand in the doorway drinking his coffee. The staff were rude and when taking our order did so in a passive aggressive way whilst making us feel like we had to rush our order. Disgusted by the experience, my brother addressed the manager who refused to accept that we had experienced any of the latter (what happened to the customer is always right?) she stood and argued with my brother and didn’t offer any apology. The food arrived cold also, which was comical considering everything else was so rushed. This was supposed to be a nice family breakfast to kickstart our day and was the total opposite. Just because you are a busy place that doesn’t mean you do not need to invest in customer service. Disgusting attitude and disgusting service which we paid £80 for the pleasure of.
Mr. Rich M
Mr. Oliver S
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