Dreadful experience. Recommend to avoid.
Beware. Avoid at all costs. The food was terrible, but wasn’t the worst part.
On first regard this restaurant seems like a nice discovery. But with best intentions an evening full of hope turns into an awful disappointment and ends up in an a horrible agument with the unreasonable manager.
The environment and wine selected from the shop upstairs set a promising evening ahead. The mixed platter to start was fine, we looked forward to the main event with anticipation.
The steak tartar was well below par, lacking any flavour and authenticity. The boeuf bourguignon was quite dreadful, meat was extremely tough with a nasty after taste, the sauce transparent and over wined. A rush job.
With a hunger on a cold winters night and the best will in the world, we could not get through our main courses, it was a hardship.
I told the waitress we weren’t impressed. We were invited to take our complaint upstairs to the manager. This is already very strange behaviour.
I wish I had not bothered complaining. The owner was obviously primed for this and attacked back very quickly with forceful aggression.
I explained our feeling that both main courses were quite unenjoyable. The owner abruptly showed me pictures on his phone of our uneaten leftovers.
What sort of person does this? He had these pictures at the ready, to prove we eat some of the food.
This is a disgusting sight and a revolting tactic. He must get many complaints and refined this tactic over the years. Shame he hasn’t spent his time refining the food.
All I wanted was to get some understanding for our point of view, let someone know the chef was knocking out substandard food. He wouldn’t listen, just thought we wanted free food.
The manager takes pictures of all the leftovers. To trap unhappy customers. Beware. This is a bad food trap. Surely this is not the best business model? How about Cooking good food and having grateful customers?
The argument got quite nasty and I believe at one stage I compared his bourguignon to dog food, that was a mistake, sorry, most dog meat seems quite tender.
People don’t turn dinner away on the first bite, you stay hopeful, eat what you can, no-one wants to destroy and evening out. Anyway, not to worry his chap was here to make sure we left his establishment feeling completely utterly miserable with ourselves.
As part of his attack, he even threatened to the call the police, if the bill wasn’t paid. Beyond reason, beyond belief.
Basic French home cooked food would have been nice, this was sadly made with no care, no skill, no idea. But what was worst was being bullied and despised for complaining.
As you can see, within the other complaints here, the owner bites back with no care. Expect him to show the same aggression and lack of respect to this post.
Most of all, expect the same lack of care in this cold, dead, damp basement trap.