Poor service
We had the misfortune to be served by the tall waitress who was clearly out of her depth last night, conspicuously out of keeping with the amiable vivacious team.
Unlike the other waitresses, she was curt, presumptuous and rude, a demeanour and attitude befitting a reckless luggage handler.
As a loyal customer who has introduced hundreds of friends and clients to your reputable establishment over the years, I am shocked that someone that clueless should be allowed to join an otherwise courteous, professional and approachable team.
The said waitress is just not cut out for customer service.