My Boisdale experience was pretty dire. We had a celebration night lined up so wanted to do something special and extravagant. We were really disappointed
Had to ask for wine three times and waited 30 mins for it to turn up, cigarettes twice, received the wrong starter, my friends steak tartare didnt come with an egg, (as descried on the menu) and despite asking straight away and repeatedly, the raw egg took 15 mins to arrive by which time everyone else round the table had finished starters. Four £35 steaks were ordered medium rare, one arrived well done, three arrived cold the replacements were burnt on the outside and raw in the middle. We were told that they were sorry, but the mistakes were because they were busy. I thought getting food and service right was a prerequisite of running a restaurant, particularly one that aspires to be at the higher end of a dining experience.
The bill was incorrect (charged twice for items) and despite being told they would compensate us they only, begrudgingly, removed service from the bill. Couldnt get out there fast enough.
If we wanted to smoke cigars, they couldnt accomodate us in the terrace and suggested we smoke them outside the front… You will have a better experience having a steak in the pub round the corner