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In years gone by, this Chinatown site was home to an immensely rude family churning out delicious Chinese food. In its current guise it’s a far more welcoming place, serving less than delicious Vietnamese street food. Upon entering you’re greeted by the steam and clatter of the semi-open kitchen, a pleasing soundtrack to the ground floor. Stairs at the rear lead to a calmer first-floor dining room, and the whole outfit is fitted out in industrial metal and bamboo. The menu runs from bites of Vietnamese standards such as sticky, fresh summer rolls and artlessly plain seafood pancakes to pho, noodle and rice dishes. Our pho was filling yet sparse on meat and flavour, but strangely tasty deep-fried seafood balls with a parmesan cheese filling demonstrate the kitchen’s sporadic creativity. Service is calm but a little disorganised, while prices are fair and the location is prime: this isn’t somewhere to make a special trip for, but passing footfall and an appealing vibe make this an atmospheric pitstop.
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24 April 2017
This is a restaurant where most of the tapas are consistently good. Hence, we regularly visit it and most of the staff are hardworking and offer an acceptable level of service.
Last Saturday it was different, the restaurant supervisor was rude, arrogant, not interested in setting up a harmonious atmosphere for anyone in the restaurant. He literally screamed at us in front of all the horrified guests who could not believe a customer can be treated in such a disgusting manner.
Based on the bad experience, I requested to remove the service charge, which he didn't do, I asked him for his name to put a formal complaint against him finding again his rude manners, obviously fruit of a dreadful upbringing and lack of professionalism. There is a name for those who try to rip customers off, and he totally deserves it. I am sure the owner will consider moving him to the kitchen porter position. Totally disgraceful and an insult to his family and circle!
I hope the management make a decision and kindly ask him to go to serve somewhere else.
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