The Ivy Café Richmond

Afternoon tea, British, International, Modern European·
Bronze Award

SquareMeal Review of The Ivy Café Richmond

Bronze Award

As a legendary celeb-magnet, The Ivy’s watchword has always been exclusivity, but this elegant chain of grown-up neighbourhood cafés manages to capture some of original’s seductive charms without seeming derivative. All the telltale signs are here, from the spot-on service and decadent food to the ‘see and be seen’ thrills, while each branch brings echoes of The Ivy look to its lavish ‘café’ setting: counter seating lit by vintage table lamps, art-deco hints from bevelled mirrors, geometric flooring etc. Just about everything on the pitch-perfect menu screams ‘eat me’ and it’s all brilliantly executed – from scallops atop truffled mash or crispy duck salad to shepherd’s pie, fishcakes and no-frills steak with béarnaise sauce. For a spectacular finale, order the chocolate bombe, which the waiter dramatically defuses with hot salted-caramel sauce. If there’s one other thing that The Ivy group does well, it’s showmanship.

Good to know

Average Price
££££ - £30 - £49
Afternoon tea, British, International, Modern European
Cool, Fine dining, Fun, Glamorous, Lively, Quiet conversation, Traditional, Unique, Widely spaced tables
Food Occasions
All day dining, Breakfast, Brunch, Dinner, Lunch
Alfresco And Views
Outside seating
Special Features
Counter dining, Vegan options, Vegetarian options
Perfect for
Dates, Group dining [8+], Romantic, Special occasions


The Ivy Café Richmond offers a little respite of luxury within the charming suburbs of Greater London. The area surrounding the Ivy café is well served by plenty of local attractions and things to do, making it a great stopping off point for locals and tourists. The stunning royal park, one of London’s eight, is a big draw to the area, encompassing the beautiful Isabella plantation and home to red and fallow deer. Kew Gardens is also not too far, for a wonderful day out away from the buzz of London city, with its sweeping vistas of charming landscaped gardens and diverse range of flora. Sports fans will want to stop by for a pint or a hearty meal after an intense game day at Twickenham Stadium, as will ardent theatre fans wanting to fuel up before taking in a play at the local performance centre.  Richmond is a buzzing area with lots of great attractions, plus a great variety of shops and cinemas – making the Ivy Café a no brainer when it comes to deciding where to eat.

The interiors are reminiscent of a proper grand café vibe with plush furnishings and extravagant décor in true Ivy style. While the inside is just as impressive as the rest of the Ivy cache, the menu is similarly as grand with the signature brasserie classics of steaks, shepherd’s pies, and more. The luxurious menu never fails to impress with truffle infused dishes such as the arancini and wild mushrooms. Yellowfin tuna carpaccio and lobster risotto are also scrumptious highlights while heartier mains of sole meuniere and lobster linguine do well to satisfy punters. The Ivy Café Richmond is a splendid option for spending a morning, afternoon, or dinner in luxury – with great service and highly lauded dishes made from the finest ingredients.

The Ivy Café Richmond is featured in


11 Hill Street, London, London, TW9 1SX

020 3146 7733 020 3146 7733


Opening Times

All day
Mon 08:00-00:00
Tue 08:00-00:00
Wed 08:00-00:00
Thu 08:00-00:00
Fri 09:00-00:00
Sat 08:00-00:30
Sun Closed


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15 Reviews 

Katie B

01 December 2023   - Verified Diner
Food & Drink 4
Service 5
Atmosphere 4
Value 4

Florence D

23 October 2023   - Verified Diner
Food & Drink 3
Service 1
Atmosphere 4
Value 2

Clare B

16 September 2023   - Verified Diner
Food & Drink 4
Service 3
Atmosphere 2
Value 3

Ben F

11 September 2023   - Verified Diner
Food & Drink 5
Service 5
Atmosphere 5
Value 5

Tim S

19 May 2023   - Verified Diner
Food & Drink 5
Service 5
Atmosphere 5
Value 4

Brian E

08 December 2022   - Verified Diner
Food & Drink 4
Service 4
Atmosphere 5
Value 3
Lunch in the Ivy restaurant, Richmond

Very good atmosphere, polite and efficient staff and excellent food, if rather pricy. Spent a very enjoyable afternoon in the Ivy in Richmond.

Prabha S

26 November 2022   - Verified Diner
Food & Drink 5
Service 5
Atmosphere 5
Value 5

It was a lovely afternoon as the food and the service was great. Having good company was a bonus and the dreadful delays to public transport was more tolerable. Thank you.


20 September 2021   - Verified Diner
Food & Drink 5
Service 5
Atmosphere 4.5
Value 3.5
Ivy Richmond

So lucky to have been able to book afternoon tea at the Ivy on a wet Sunday afternoon.

Thoroughly enjoyed.


06 June 2021   - Verified Diner
Food & Drink 1
Service 1
Atmosphere 4
Value 2
Cold food, noisy table placement, too many Indians not enough Chiefs

Booked weeks ago, table in the middle of what felt like a corridor, the food was cold because it was too big and busy.  Had to ask the waiters 3x for coffee, then sugar, then milk to discover that they'd given it all to the wrong person.  My food was supposed to be on one plate but it came on separate plates cold.  The noise was absurdly loud so a round table of 5 was difficult to communicate without shouting.  Restaurant atmosphere a tad manic.


12 October 2020  
Food & Drink 2.5
Service 3.5
Atmosphere 1
Value 0.5
Thoughtless, totally unacceptable and objectionable decision and action

Went for a birthday meal in the Ivy Café in Richmond (9-11 Hill St, Richmond TW9 1SX) tonight (11 October 2020).

They have a door on the side at the back through which they provide a ramp for disabled people to enter or exit the restaurant. They also have a disabled toilet at the back.

However, at our arrival they put 4 of us at a table right in front of the disabled Toilet. It would have been impossible for a disabled person especially in a wheelchair or in a buggy to  enter or exit this facility without at least two of us moving and pulling our chairs further away to the side. Imagine, we our in the middle of eating our meal and a disabled person wants to use this facility and worst, when they want to come out.

I objected to this arrangement and asked to be moved.

I also noticed there was a table set for six people, next to us right in front of the back access door. Once again it would have been impossible for a disabled person in a wheel chair or in a buggy to enter or leave the restaurant through this “disabled access door” without at least 3 guest moving away and pulling their chairs to the side.

I find this situation irresponsible and totally unacceptable. I strongly object to thoughtlessness of the mangers and those who operate such an establishment. Their decision is purely based on greed and without care and responsibility. They must be held accountable for such an abhorrent decisions and actions.

I raised my concerns with the duty manager. She agreed with me and said that she will report my concerns to her senior manager. I hope she does and they don’t act in such a irresponsible, abhorrent and unacceptable manner.

I informed her that I will be posting my concerns on social media and will bring such objectionable actions to other customers’ attentions.

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