An expensive disappointment
We visited for my birthday lunch and ordered two full tasting menus and one wine pairing to share. I have eaten at started restaurants all over the world over the past 20 years. Unfortunately Sola disappointed overall - and at over £500 for our visit, this was an expensive disappointment.
In the pork, my husband had bits of bone / gristle in his dish which he had to pull out of his mouth twice whilst eating.
From our next course, my husband pulled out a thick black hair from within his dish. When our replacement plates came out, mine was cold.
The menu said duck, but we were served squab pigeon, which I am not a fan of - and duck was one of the reasons we opted for the tasting menu.
When ordering the tasting menu over the lunch menu, I would hope to be served some highlights that the lunch menu does not provide. However, the extra courses in the tasting were very average compared to the lunch menu courses.
There was no acknowledgment / gesture made to us in response to these issues, despite staff being made aware of them at the time - other restaurants would have been absolutely mortified. I thought I would be courteous and send my feedback directly to management for a response. What I received was brief and casual, and offered me a 50% discount to visit again. Thanks, but no thanks!
Do yourself a favour and choose another one of London’s many excellent restaurants who will value your custom, and will deliver an incredible experience for you.