Dear Gordon ( whilst we have never been formally introduced I feel I know you),
Heddon Street , good location and varied menu well executed but let down by ...
Your staff enthusiasm for getting the orders ,there’s a fine line between good service and feeling pressured . Your guys are a bit over that . For example , having just sat down being asked what we wanted to eat , then the starters arriving before pre dinner cocktails consumed . Which were really good by the way.
Sitting outside , nice area but it’s been raining as I’m sure your manager would have noticed . Raining a lot . Your plastic seats were still wet , sodden being the technical term . It wasn’t noticeable until you sat on it and until the wet oozed into the trousers .
And Gord, finally the table plants were plastic . Plastic ! Could you not keep herbs or similar instead. Hardly green.
Thanks for reading .