Ham Yard at Ham Yard Hotel

Lovely place, incredibly attentive staff. Food looked and tasted okay but it wasn't anything special. Definitely one of this me times I wish I'd gone elsewhere and as I was trying to treat a girlfriend it was even more of a let down. Happy to pay the service charge that was included. I would go back to have a few drinks but not to eat.

Everyone is raving about Ham Yard and so my mom and I decided to take advantage of their set lunch on a dull Wednesday lunchtime. The service is lovely, right from the get go. The hosts are charming, the bar tenders are efficient and the wait staff friendly. No complaints. However, it all went downhill with the food. I understand that set menus are no was the kitchen lives for, but this really was sent out with little TLC. Every dish we had hadn't been shown the seasoning at all, so was all reasonably flavourless. I had a pearl barley risotto for main, of which I am a huge fan, to find that it was stodgy, gluey and devoid of an discernible taste. My mother's fish was little better, being dry and incredibly dull. In fact we left the mains. The waiter asked if everything was ok when he came to clear and we were politely honest. At this, the manager appeared and was terribly apologetic and explained the the second chef was in the kitchen and not the head chef. (??!!) Shouldn't they all be able to cook? Aren't those recipes defined? I have eaten in Oscar and had a similar experience. I was hoping that being the new kid on the block, that the Ham Yard would be an improvement in the Firmdale stable, but sadly not.

I've been there for the afternoon tea with my friend. We went there from a recommendation which I can say it was a very good one. we have enjoyed the food and the drinks. Keep it up!

Visited your restaurant last night for the set pre theatre meal. The staff were very friendly, attentive & nothing was too much trouble. The meal was good. We only had just over 1hr as we had to rush to the theatre but would love to come back & spend more time there. Our waiter who I'm sorry I didn't get his name was really nice & as it was my birthday bought over a birthday desert which was very unexpected .

We went for a pre-theatre with only an hour timeframe for 2 courses. We were served promptly and our food came in an extremely timely manner without feeling rushed. The bar and restaurant were buzzing and it was only 6pm on a Sat. The pre-theatre menu was lovely, we all had something different and all really enjoyed out choices. The stone fish with home-made gnocchi was a stand out for me. Will def return when not under such time restrictions to make a 7 30 show.

Having read the previous reviews I was excited to try the food here, but was sadly disappointed. My starter of feta cheese, avocado & quinoa was bland, and the main course of John Dory was almost too salty to eat. I ordered a side of courgette fries, which were covered in breadcrumbs in a layer so thick the courgette flavour was obliterated. They did take this off the bill though, as I didn't eat them. The atmosphere was buzzy and the service was very good, however the food will not warrant a return.

One day after visiting the Ham Yard and upon careful reflection, I'm still thinking exactly the same thing as when I left - I have never had a dining experience quite so contrasting in terms of the quality food and service. I'll start with the positives. My boyfriend and I visited on a busy Friday evening and the ambience in the restaurant which leads directly on from the bar was lively and buzzy. The dining room is extremely spacious and feels very luxurious, warm and modern. The food, quite simply, for the price, is incredible. It really is modern European food at it's absolute best. My starter of duck egg, white bean puree, burnt leeks, salsify and truffle was a delight. My boyfriend said the Malva pudding was one of the desserts he had ever tasted. The flavours of everything we ate were perfectly balanced and delicious and everything was beautifully presented. The wine list was interesting and extensive. I'm a huge fan of champagne and it was nice to see some lesser known names on the list, one of which is now my new favourite. Now for the not-so-positives - the service. Upon arrival, despite numerous staff passing by, we were waiting for 5 minutes to be seated. Even when a waitress did approach us and it was evident we had been waiting for some time, there was no apology or warm welcome. Our waiter delivered service rather flatly and really just didn't seem to grasp timing or pacing. For example, we made it clear we were ready to order by placing our menus to one side and some time passed but he chose to interrupt the conversation on the next table to attempt to take an order only to be told they weren't ready instead. In addition, our bottle of wine was kept in the wine bucket away from our table for some reason so we couldn't help ourselves and we had to request refills. It was all rather puzzling because I felt that it was just the basics that were lacking and that a dose of common sense and some personality could remedy all the problems. In mitigation, our waiter was very knowledgeable about the wine list. I watched the rest of the staff and none of them seemed to be terribly attentive or enthusiastic so I suspect it's down to lack of leadership and training. In summary, if the Ham Yard resolve their issues with service it'll be one of the best eateries in London. Until then, I'm more than willing to put up with the shoddy service for such sublime food.

Pleasantly surprised at quality of food and service a buzzing place to be. Price as we opted for pre theatre meal was excellent value. Would recommend this restaurant and if we ever get a chance would love to stay at there hotel.

Loads of room to move around which is especially good if dining with children. Food was good,service great and the hotel itself just fabulous. Will definitely go back.

My friends and I had a very enjoyable afternoon tea at Ham Yard hotel yesterday afternoon. I had moved the booking several times for both time and numbers. I increased to 8 people and there ended up being 4 of us. The reception team were very patient and friendly every time and changed my booking accordingly. We had afternoon tea in the restaurant but there are lots of other beautiful rooms that you can request. The atmosphere was very relaxed and yet service was efficient. We started with a delicious Christmas cocktail (blend of Prosecco, Elderflower, Gin, Cucumber). Tea consisted of interesting savories rather than your regular cucumber sandwiches. Such as smoked salmon on rye, game sausage roll, mushroom melt. 50% of our party were vegetarian and they did a separate tea plate for us which worked brilliantly. There were so many mini scones, we couldn't eat them all with extra thick clotted cream and 2 flavours of jam. The pastries were equally as delicious and also quite substantial. I've been for tea at quite a few places and usually I manage to eat it all but this time we had to ask for a box to take the leftovers away with us (which the waiter did with no quibble). All of this for under £30, unheard of at any of the more famous hotels, especially at Christmas time. Not only will I be returning, I've already made a dinner reservation for my boss.