Shame the staff are so arrogant.
I used to love Dorian, as a local it was just what Notting Hill needed. Food wasn't anything exceptional but it was good quality and the place had a nice vibe.
They have become more than arrogant though over time.
OI used to love Dorian as a local, and it was just what Notting Hill needed. The food was decent, and the place had a nice vibe. However, their staff has become extremely arrogant over time, and during my last visit, I was absolutely appalled by their rudeness and unprofessionalism.
As soon as we arrived, we were informed that we only had 90 minutes for the table. This short window of time indicated a "churn them in and out" mentality. However, this approach would be acceptable in a low-priced restaurant, not in a place like Dorian, where the average cost per head with wine is around £200.
During our visit, we were waiting for our desserts when we were told to leave the table as the next guests had arrived. We hadn't even finished our meal yet, and the staff kept hounding us every two minutes. It was unacceptable, considering that there were around three empty tables for four people. It was ridiculous that they chose to hound us instead of seating the next guests there.
As a result, I was utterly disgusted by my experience, and so were my guests. If Dorian wants to treat their customers like this, they should not charge exorbitant prices. If they want people to leave early, they should learn to subtly ensure that the food is being served on time to give diners enough time to eat.
In conclusion, I will never go back to Dorian, and I hope that they take this feedback seriously and make the necessary changes.n my last visit I was absolutely shocked at the rudeness and unprofessionalism of the staff. It was an absolute joke.
We were told on arrival that we only had 90 mins for the table. Which in itself is a very short window (Lets churn them in and out mentality). Which when you're paying low prices, you expect. But not in a place where the average cost per head with wine is around £200.
We were just waiting for our deserts and we were told that we had to leave the table as the next guests had arrived. I was more than shocked. I said that we hadn't finished our meal yet and were waiting on our deserts. The staff came and hounded us every 2 minutes.
I looked around me and there were around 3 empty tables for 4 people, why couldn't they sit the guests there? Instead of hounding people who were still eating due to their slow service to move from the table.
I was absolutely disgusted, as were my guests. If you want to churn people in and out then don't charge excessive prices, and if you want people to leave early, learn to subtly make sure that the food is being served on time to give the diners enough time to eat it.
I will never ever go back. Not that they care and they will continue to churn.