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17 December 2015
I recently went to the Kingston Upon Thames branch of Busaba Eathai. I have been to the Wardour Street branch many times and have always found the food to be good. The Kingston branch however, is terrible. My brother ordered the chilli beef fried rice and it was almost inedible - the egg on it was very greasy and too much fish sauce had been used. I ordered the Pad Kwetio and it also was very greasy. It had very little flavour to it and didn't even taste Thai - more like Chinese noodles from a very bad take away shop.
On top of it the prices have increased and each dish was more than £9. The portion sizes were also tiny - much smaller than at the Wardour Street branch. However, in this case it didn't matter as we barely touched the food. A complete waste of money!
Finally the staff were very rude - it took ages for anyone to come and take our order despite me trying to get their attention. When someone did eventually come over, they were completely disinterested. Even when we paid the bill, the staff member who served us couldn't even be bothered to look at us or speak to us. The staff made it quite clear that they didn't want to be there and that they had no time at all for the customers.
I have eaten in many restaurants and I have to say that this is the worst dining experience I have ever had. The food, the portion sizes, the price and the service were all terrible.
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