It has taken Prezzo just over a decade to become a high street fixture. Now with over 150 branches up & down the country, the affordable chain makes a smart choice for a midweek meal, midday pick-me-up or easy-going family get-together. The restaurants usually look pretty special, often housed in buildings of local or architectural significance, & the service is suitably up-tempo. Prezzo has been quick to adjust to changing times, introducing money-saving vouchers & lighter options such as flatbread pizzas & half-size pasta dishes with salad. They’ve also brought in rent-a-celeb Aldo Zilli to do a ‘VIPizza’ range with snappy toppings such as red & yellow cherry tomatoes, Calabrese sausage or tiger prawns. Generous salads, grills & tasty baked pastas are good for those not in a pizza mood.
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So I took my family for a meal at Prezzo’s this evening having been sent a discount code and recommendation from a friend. The food was very good, however the waiter really did not have any personality, not one smile and we all felt like he did not make us feel welcome! Perhaps he doesn’t enjoy his job!? However, despite this, we enjoyed our meals and his two lady co-workers were very pleasant and I felt they remedied the experience some what! I do believe good customer service is just as important as the food during the whole guest experience so perhaps his fellow colleagues could give him a few tips!
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