10-11 Carlton House Terrace

The safety of our event guests, event organisers, suppliers and venue staff is our number one priority.

The team have undertaken intensive preparations to implement social distancing measures, cleaning procedures and protective practices to ensure the venue is safe to deliver events for guests and staff in relation to COVID-19. This is an ongoing process and will be updated in line with government
announcements and industry best practices. Below is a list of the measures we are already implementing to ensure a safe and successful return to events.

• Signage specifying site and event specific physical distancing measures and one way routes in place
• Working with clients to prevent congestion i.e. staggered arrival and departure times, catering breaks etc
• Capacities have been reduced, and furniture layouts have been revised to ensure safe social distancing for guests
• Staff workstations in offices, reception and kitchens have been revised to ensure social distancing
• Complimentary video conferencing facilities available to for each event
• Guest lists to be retained for 21 days to assist with track and tracing if necessary
• Contactless AV and catering service provided where possible
• Staff members provided with face masks where maintaining meters distance is not possible
• Face masks will be available for visitors and event guests
• Hand sanitising gel readily available at entrance, restrooms, in each event space and throughout the venue
• Special rubbish bins for disposal PPE provided throughout venue
• All restrooms, handrails, door handles and lift panels disinfected every hour
• Tables, chairs, equipment and other high traffic touch points in meeting and event spaces disinfected at least twice a day or between uses
• Staff will be working from home as much as possible; any onsite staff members will be instructed to isolate if they display any symptoms. Facilities to check temperature available onsite
• Vulnerable or shielding staff will not be required to work onsite