Last night we visited Nobu. We were so excited to go out and eat as we haven't been out much since the beginning of the pandemic.
Firstly the service when we arrived just was not up to standard, the server was unwelcoming and cold towards us, it seemed too much to explain the menu to us. As we walked in i saw a waiter open his mask and cough, I was truly horrified.
Our first round of cocktails arrived, my boyfriend found a moving fly in his. He gave it back, we did not get an apology from anyone. We then received the main and there was a huge black (what looked like a pubic hair) in our dipping sauce. We then insisted a manager to come and speak to us, he could not understand why we were upset at all. I tried to speak to him and he shut me down with a "just take a seat Madame" with his hand in my face. At this point i was absolutely fuming with the situation. He began smiling and laughing under his breathe as we were trying to explain why we were so horrified. The hygeine was NOT up to par, there is a pandemic going on and the face that there is staff coughing , hair in the food and a live bug in the drink is diabolical.