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|Address:||Victory House, 99 Regent Street, London W1B 4RS|
|Tel:||020 7734 1401|
|Price: £69.00||Wine: £27.00||Champagne: £49.00|
|Opening Hours:||Mon-Sat 12N-2.15pm (Sat-Sun 12.30-2.30pm) 5.30-10.30pm (Sun 6-10pm)|
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Overpriced and awful, awful service! On a recent visit, the manager came over to discuss the menu and make some suggestions, which we accepted. When the food arrived, the order was not complete. On inquiring about this, we were told that they had a problem in the kitchen and that a replacement item would be brought. Needless to say nothing arrived! Upon receiving the bill, we questioned how we could be billed for the full price of a meal when half the dish had not been served to us, nor had we received any replacement which had been offered to us. Their response was that they would remove the discretionary service charge from the bill due to the oversight. Just to be clear, their sense of compensation to unhappy clients is to penalise the waitress for an error made by the manager and to offer you a discount on something you don't have to pay. We will not be returning.