Anita's review of Tsunami

Tsunami is the worst restaurant I have been to date. Appauling service. I booked a table several days in advance and as we were a large group & pre-ordered the appetisers to make it easy(A total around 10 dishes for nine people to share) It was a different story when at the restaurant. We waited for nearly an hour appetisers. I asked several times about the food as most of the group were extremely hungry. I had to repeatedly asked for water & drinks to be brought to the table. Eventually one bottle of white arrived, with 9 people in group it did not go far. Finally the appetisers arrived – 1 plate. This seemed just ridiculous so I queried about the res but was told “it was made for sharing”!! 1 plate betw 9 again does not go very far, & it was chicken which completely excluded the vegetarians in the group. Finally another plate of food arrived “made for sharing”, and then maybe 20 minutes later the third. I was totally ignored by the waiter. To make matters worse, only one of us received a main dish about a half an hour before the group. Finally the rest of the mains started to arrive, but no side dishes. We waited again for about 30min but in the end had to send back some of the mains because they were cold. By then we jsut asked for the bill as we had enough of the appauling service.Yet again this process took about an hour. At which stage we were slightly annoyed by the lack of attention and asked to speak to the manager. We were charges for items that never made their way to the table. He refused to come to table & discuss with us – extremely rude. In the end it finally got it sorted but not without much stress and upset. What could have been a fantastic night with friends, all willing to pay a lot for a nice meal, good atmosphere, good drinks was ruined If the food is designed for sharing, fine, but forgive me for thinking it’s impossible to share 1 small plate between 9 people! In light of current economic conditions it’s not the way to treat customers.