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Alex's review of

Restaurant
Address:27 Cale Street, London SW3 3QP
Tel:020 7349 0202
Email:
Website:Visit Tom's Kitchen website
Price: £51.00Wine: £21.00Champagne: £55.00
Opening Hours:Mon-Fri 8-11am Sat-Sun 10am-4pm Mon-Fri 12N-3pm

Alex T.30s, Male, London

Member since April 2008

Reviews written: 1 (1 voted helpful)

Hasn’t rated any restaurants this year.

Hasn't posted in the forum yet

Overall:2
Food and Drink:5
Service:1
Atmosphere:3
Value for Money:1

Funny thing Tom going into receivership…
We went here on Saturday night, as a group booking of 10 people. When we booked we were advised we would have to choose from a set menu of 4 starters and 4 mains.
When we arrived the table wasn't ready so we were taken to the 1st floor bar, where we ordered champagne and were handed a full menu. We assumed that the set menu wasn't being enforced as they knew we were a group booking – they'd escorted us upstairs after all.
When we went to our table, we were shown a new menu which contained just 3 starters and 3 mains – neither what we had been promised at time of booking or what we had just been advised at the bar.
After much argument they agreed we could add 3 fish & chips to our menu if we wished… not exactly admitting they may have been in the wrong and certainly not making anyone in the group any happier.
On top of this is the fact the food in no way reflects the Michelin stars its owner enjoys, it could easily be described as overpriced Gastropub food in cold surroundings and terrible customer service and understanding.

November 2008
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