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|Address:||25-27 Brewer Street, London W1F 0RR|
|Tel:||020 7734 7711|
|Price: £33.00||Wine: £20.00||Champagne: £50.00|
|Opening Hours:||Mon-Sun 12N-3am (Sun -11pm)|
1 of 1 people found this review helpful.
On arriving the door was closed with the closed sign showing, even though it was 12.15pm, this was indeed a sign that we should have turned around & chose another restaurant. The decor is very kitsch & basic & there was no real atmosphere to the place. We waited 10mins for our wine & when it arrived the bottle was warm. My husband wanted the crayfish starter & was told “no we don't have crayfish” no apologies, we both then ordered the calamari & waited 45 mins for it to arrive. (Bearing in mind at this point, we were the only diners in there!) When it arrived in its plastic basket, I couldn't believe my eyes, it resembled a mountain of greasy baked batter. We honestly couldn't even stab it with our forks. The waitress came over to see what was wrong & even she was shaking her head. She took it away & we waited another 10mins for the replacement. Although cooked properly this time, the batter had no seasoning to it & tasted like wallpaper paste…it was vile & we both left it. For main, we chose enchiladas & although tasty, it was only just warm & the cheese covering the whole plate was like it had been on there a week & had formed a kind of skin. It hadn't been baked or grilled…it's hard to explain.
We couldn't wait to leave & felt angry that we chose this place when it's surrounded by some of the most fantastic restaurants. To round up the experience the card machine was having problems & after 3 attempts the waitress gave back the card & said we would have to pay cash. My husband then had to traipse all the way to Carnaby Street to where he knew there was a ATM, when I asked the waitress if she knew of a closer one she said “no”
Service is added on to the bill & stupidly after all this we paid it. There was no gesture given. The management obviously have a don't care attitude.
I don't believe this place will survive until the end of the year & if it is really owned by Terence Conran's son, well then it certainly doesn't run in the family & he would do well to take some advice on board, from someone who knows the trade!