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|Address:||Park Pavilion, 40 Canada Square, London E14 5FW|
|Tel:||020 3551 9695|
|Price: £33.00||Wine: £13.95||Champagne: £40.00|
|Opening Hours:||Mon-Fri 8am-11pm (Thurs-Fri -1am) Sat-Sun 10am-12M (Sun -7pm)|
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Oh my, I do so hate when you step in to a place thats been advertised so heavily as the coolest thing to hit Canary Wharf, only to be the biggest disappointment of the Wharf. I'm going to have to second the complaints of the previous reviewer. Gasping for an after work drink, a friend and I pottered along to what we thought was going to be a refreshing and new experience given the stayed establishments that scatter Canary Wharf.
Instead we were separated for a good 20 mins, whilst I tried desperately to get the attention of the bar men who were busy chatting amongst themselves and even missed my waiving hand in the air. My wait at the bar saw me witnessing a dispute with a customer and a rather rude and obnoxious waiter who was overcompesating with bravado for a drink he clearly didnt know how to make, rather than apologising profusely.
I finally managed to move to another area of the bar in an attempt to get served and where there was less of a negative atmosphere and got my drinks from a somewhat knowledgable but still extremely slow bar man who again thought it more important to talk to his fellow colleague at the expense of making my drink quickly, even after I'd told him I was at this point waiting at the bar for 15 mins! To be fair it seems like this is one of those rushed openings where staff havent been given the chance to practice or learn the cocktails, but beyond this even the most basic principles of customer service seem to be unknown to the Parlour bar and this is unforgivable.
Save yourself; if you must go then choose a glass of wine or a beer (certainly not the russian rose martini which is more perfume than beverage) but even better go somewhere else for now. Hopefully these are just teething problems which will have to be rectified soon, as I doubt the workers of CW will tolerate service of this kind especially not at the end of a long day!