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|Address:||137 Westbourne Park Road, London W2 5QL|
|Tel:||020 7221 3355|
|Price: £42.00||Wine: £16.00||Champagne: £47.00|
|Opening Hours:||Mon-Sat 6.30-10.30pm Fri-Sat 12N-3pm Sun 12N-10pm|
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If you are in a group, don’t even think of coming to this restaurant, the food is excellent, but the service is the worst I have experienced in London for a long time! The manageress on our visit was by far the rudest person I have ever encountered. Even to the point of hostile! You would hope that a restaurant in this neck of the woods would pride itself on service but clearly not. As a birthday lunch, we were treated to ‘a hands on hips’ stand-off shout in the middle of the restaurant when additional members of our party arrived. Although the restaurant was empty (3.30pm towards the end of service on a Saturday) when the final members of our party arrived we were told off for sitting 3 people at a table for 2, not allowed to join the tables in an empty restaurant and made to sit on separate tables apart from each other! All of this would have been fine but even after trying to talk with the manageress she proceeded to conduct a stand up row with us in the middle of service. No apology was issued and no compensation was offered. When we asked to take the service off we had to explain ourselves again to the next shift manager, who seemed at least to take an interest in our situation, but again offered no recompense. In summary good food but not somewhere I would ever recommend or come again. Neither would any or our 15 strong group. A blight on an otherwise lovely day, such a shame.