Find and book great restaurantsFind a Restaurant
|Address:||47-48 St John's Square, London EC1V 4JJ|
|Tel:||020 3589 1691|
|Price: £44.00||Wine: £19.00||Champagne: £45.00|
|Opening Hours:||Mon-Fri 12N-3pm Sat-Sun 11am-4pm Tues-Sat 6-10.30pm|
4 of 4 people found this review helpful.
I have been once a week since it has opened pretty much, and I love the food.
I am always willing to allow a period of grace for the service while things kick in, I am sure that things will settle down at the Modern Pantry. Don't misuderstand me, the service is good, but with everything else that it has going for it – GREAT should be the word on my lips.
Firstly I mirror the previous reveiw about the onglet – the last time i was there the table next to me were having a pretty similar conversation about the onglet. Now, if the CHEF recommends the onglet medium, then it is the servers job NOT TO ASK THE DINER HOW THEY WANT THE CUT COOKED – it is the job of the server to say ‘the chef recommends the onglet medium, as it brings the best out of the cut, i hope that will be all right for you’ – it is a simple thing.
Secondly, the job of the maitre d' to welcome, charm, and manage – not only the the restaurant but also the customers expectations. I have visited a few restaurants during my spell on this planet and I am a happy regular customer at all the ones that are worth visiting…mainly due to the maitre d'. Now please don't take this the wrong way, I used to be a maitre d', I know how it works. I don't expect special atention, I don't expect freebies or better tables, all I want is welcoming service and a lack of attitude. If I had only visited the restaurant once the answer would be a simple one – someone was having a bad day, however i have been a few times more and either someone is really unlucky and having more than a bad day or ‘houston we have a problem’
This is no way intended as a dig, just a little wake up call, which for a new restaurant shuld not be happening so soon.
I will still continue to go and eat the great food, what I can't work out is how long it will take for me to be welcome and happy.