Find and book great restaurantsFind a Restaurant
|Address:||The Old Westminster Library, 30-32 Great Smith Street, London SW1P 3BU|
|Tel:||020 7222 2555|
|Price: £64.00||Wine: £28.00||Champagne: £56.00|
|Opening Hours:||Mon-Sat 7.30am-12M (Sat 12N- )|
4 of 6 people found this review helpful.
While the food at Cinnamon Club was of a high standard, the restaurant thought fit to put us in a freezing side room which completely ruined the experience. Initially we were placed in a corner which served as a storage space and was next to a window with a strong draft. When we asked to move we were still placed at a table in the same cold room with a tiny blow heater to warm the corner but the silly blow heater wouldn't work consistently so we still had to wrap up in shawls. It was ridiculous to be struggling with a blow heater at such a posh restaurant and while the service was otherwise good, the staff completely ignored the fact that we were putting multiple sweaters and shawls on and I even wore my coat, plus we were clearly struggling with the heater. It was completely ridiculous and no one offered us a better table. The side room emptied out by 10 as it is a sort of overflow room and though the main room was still filled with people, we were sitting there alone in the freezing side room, which wasn't particularly atmospheric. Plus the vegetarian options are limited for the vegetarian in our party, and the veggie dish she had wasn't up to the standard of the non-veg or special in any way. And we waited 25 minutes for a coffee we ordered, and there was no room on the table for what we had ordered so the waiter kept apologising. The whole experience was a total disappointment because you really can't enjoy food, however good it is, when you are freezing cold and I have had camping trips that were more physically convenient.