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|Address:||34 Portman Street, London W1H 7BY|
|Tel:||020 7224 0028|
|Price: £77.00||Wine: £25.00||Champagne: £60.00|
|Opening Hours:||Tues-Sat 12N-2.30pm 6.30-10pm|
2 of 4 people found this review helpful.
It could have been because I wasn't wearing my Louboutins, but from the moment I arrived at Texture until I left I felt almost invisible. There was no greeting on arrival and we were left standing at the bar wondering should we wait until shown to a table or take a seat for a pre drinks. We initiated the conversation with the bar man who said we could take a seat where we wanted in the bar. No drink menu on table, we had to get one from the bar. The appearance of pop corn and greasy homemade crisps I thought strange for a michelin star restaurant. We had an 8.30 booking but were shown to our table almost one hour later, hidden in a corner where we could see all but be seen by none. The service was very robotic and awkward. Twice we were left with empty glasses and even told that we had no wine left only for the Sommelier to suddenly arrive with our still half bottle of wine. It was a £35 bottle of Spanish badia but tasted like cheap plonk. My partner had advised them in advance it was my birthday hoping they would make a special effort, they stuck a candle in my desert! Most strange of all the chef spent huge amounts of time with every other table in the room but totally ignored us. What these restaurants need to remember is that one mans money is as good as the next and when they are charging exorbitant prices they need to provide a service that matches the food which incidentally was good but not the best I have eaten.