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|Address:||58 Wimbledon Hill Road, London SW19 7PA|
|Tel:||020 3141 8800|
|Price: £44.00||Wine: £16.50||Champagne: £44.00|
|Opening Hours:||Mon-Sun 12N-10pm|
1 of 1 people found this review helpful.
I've now been to Sticks ‘n’ Sushi 4 times since opening. The food quality and choice is EXCELLENT!! That's what keeps me coming back.
On our first visit we got a last minute reservation at 6:30 on a Friday night roughly around the time they opened for business. Although they informed us that they would need the table back by 8pm they were very accommodating. We arrived and were greeted very pleasantly and escorted to our table.Our waiter forgot a couple of items we'd ordered and when he brought us our ‘Sticks’ they weren't hot but warm., so not great.My impression was he was sightly overwhelmed. Ok, teething pains. Cut them some slack, I said, they'd just opened. We were then asked if we wanted desert. We ordered but after 10 min the hostess came to inform us that she needed our table and asked us to move to an identical table two places away. Hmmm, Okayyy…I said we were still waiting for our desert but to go ahead and cancel it and bring the bill. I really wasn't prepared to move tables and make a big spectacle just to have a pudding. I told we really enjoyed the food but we would have been ready to vacate for the next customers had the service flowed properly.
Next visit was a week or so later with my daughters . and we had the same waiter and things went well, but it was mid week and quite early. So, there was less pressure.
The third visit was for lunch with visiting relatives and we really thought the food to be outstanding. Although, we did laugh with the wait staff about asking for no ice in future with the fresh fruit juices and it was barley a little gulp to be had.
Fourth visit was again in the evening on a Friday. Again, a warm welcome and a nice lad as our waiter…
Now this is where I'm going to gripe…I really don't like the over familiarity of the wait staff…please don't kneel in my personal space to explain the menu. Please don't take a plate when there is still food in it without asking. Please don't keep topping up soft drinks every two seconds. Please staff, don't group around laughing hugging and being oblivious of customers trying to catch your attention… please make sure there is loo roll in the ladies room ( I did mention this to a waitress and she did thank me and say that's unacceptable and was right on it)
On this last visit,the food again was excellent except for one little problem with the ripeness of the avocado in one of the rolls and the Host was apologetic and quick to replaced it and said Chef wanted to check on it.
All in all, I think this place is great and very welcome addition. I just feel the service is a little annoying with the affected familiarity and lots of attention when not wanted and none when wanted. The problem is the staff are recruited from student unions and that's not a problem per se but they just need training on how to read the signs of service. Once that is done I'd say this place is pretty damn near perfect!!!