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|Address:||Floral Hall, Stoney Street, London SE1 1TL|
|Tel:||020 3589 2108|
|Price: £53.00||Wine: £22.00||Champagne: £49.00|
|Opening Hours:||Mon-Fri 7-11am Sat 8.30-11.30am 12N-3.45pm 5.30-10.45pm (Sat 6pm-) Sun 11.30am-6.30pm|
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I visited Roast with a guest for a late lunch. The food was good but a lunch from Roast set us back £170 (admitedly with a £40 bottle of wine), even so three courses for £170 is quite a mouthful.
The food was ok, and the service is another story. We were around the only table left in the restaurant and yet Roast staff left us with our main course empty plates for around 20 minutes before they were removed. We had to summon a miserable looking waitress whose eyes shot to the top of her head as if saying why me, why should I clean the table, we complained, unfortunately the restaurant manager was unhelpful when we questioned his staff's manner, by this point the miserable waitress had uttered her disgust to other members of staff, in our eye-line. I wrote to the service team who fobbed me off with some lame cliches without telling me how they were going to deal with the situation – appalling service from start to finish.
My advice remove the 17.5% service charge from the bill…