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|Address:||57 Charlotte Street, London W1T 4PD|
|Tel:||020 3551 9857|
|Price: £42.00||Wine: £14.00||Champagne: £32.00|
|Opening Hours:||Mon-Fri 12N-3pm 5.30-10.30pm Sat 6-11pm|
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This is without doubt the worst restaurant experience I have ever had. The food is overpriced rubbish, and the service is even worse. It was about ten minutes before a waiter even appeared at our table. We started by ordering a bottle of wine only to be told that the wine we wanted was not available, so we ordered another (more expensive) bottle. We then both ordered potted shrimps to start and our main courses.
The waiter apeared with our wine, and told us there was only one potted shrimps left. My friend ordered something else.
When the starter arrived it was vile. The ‘potted shrimp’ was a few tiny shrimps it burnt melted liquid butter with two tiny crutons on the side. I asked for some bread but the waiter told me they ‘had run out’. When we asked how a restaurant could run out of bread, we were told it was because they were ‘very busy’. No apologies just a totally contemptuous attitude.
When the waiter returned we complained about the awfulness of the food , especially how the potted shrimp was virtually inedible. Again no apologies just a comment about this is how it is done here, and that the problem was with me and not the food. At this point we decided to cut our losses. We told the restaurant we would pay for what we had eaten but were we cancelling the main courses.
When the bill came they had charged us for everything. We questioned this and were told that as we had ordered the food, we had to pay for it. We challenged this and said that no way were we going to pay for food we hadn't eaten. We left the restaurant only to be followed by two waiters and their manager (the first time in the whole evening that they were being attentive to us as customers), screaming at us that we owed them money, and that unless we came with them they would call the police.
We told them in no uncertain terms that we would not be returning to the restaurant, and if they wanted to call the police they could. We would happily wait until the police arrived. For some reason, although they kept threatening us, and kept holding their phones and pointing to them, they never made the phone call to the police. I wonder why! Eventually their manger told them to leave it and get back to the restaurant (we were three streets away at this point). They finally screamed at us that we would never be welcome at their restaurant again (like that was ever going to happen).
So if you want expensive (average starter price over £10, main course over £20) inedible badly prepared and served food, slow and contemptuous service, and to be harrassed and threatened for not paying for food that you had not received, then please go to this restaurant. Otherwise I'd recommend you'd get a higher gastronomic experience from your local hot dog stand.