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|Address:||Level 32, The Shard, 31 St Thomas Street, London SE1 9SY|
|Tel:||020 7268 6700|
|Price: £68.00||Wine: £26.00||Champagne: £56.00|
|Opening Hours:||Mon-Sun 12N-2.30pm (Sat-Sun -3pm) 6-10.30pm|
0 of 1 people found this review helpful.
Reservation line very poor, spent whole of Saturday from 10.00 am (as stated as opening on website) trying to get through – no answer. Finally got through at about 12.30 – no apology told “problem with systems”, asked for a call back from manager – no call. Rang again Sunday at 10.00 ridiculous waiting time to answered, surely not a problem with the systems this time?? this is not what I expected from a venue such as this. Disappointing start!!! Lady who answered call dismissive !
Please note cannot rate restaurant as we have not yet eaten there, but have filled it in hoping the above criteria will be all good and this is just a teething problem.
As an update, Manager did call me back on Sunday and was apologetic for the delay, down to an extremely large volume of callers, now can't wait to visit, my faith has been restored.