Penny's review of Nozomi

An absolute disaster of a place!!! In earlier days it it used to be great but now they have a new chef who does not even know how to cook a simple bowl of steamed rice. Our first portion was hard and crispy and then when we asked for another bowl it came back mushy like porridge. The chef we were told is Australian. Maybe he should stick to surfing rather than cooking.

The service was also terrible as the waiters kept bringing us dishes and champagne that we never ordered (on multiple occasions) and also taking away unfinished half full glasses of champagne. Also, they brought our starters and main courses out all at the same time! What was even worst though was the attitude of the staff, especially the French guy at the front desk who greets people and shows them to their tables. We had to hunt him down when we first arrived, and later we found out that he had a really ugly side. He was extremely rude and arrogant and walked away from me when I was still talking to him and then when I called him back to question him about the bad service he huffed and puffed with complete disregard to what I was saying and didn't bother to even look me in the eye. SHOCKING.

When we finally told him that we were not going to pay the full price of bill he had the nerve to ask us if we went around other restaurants trying not to pay. I was so upset by this comment I burst into tears. Still he never even bothered to apologise. I was totally disgusted and humiliated by him and the whole experience and will never go back there. As one other reviewer said (on another site) you'll find a far better service in a kebab shop.

Oh, and I agree with the other reviewers that the music is way too loud!!

My advice to you is to not bother with this restaurant. REALLY.