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|Address:||50a Berkeley Street, London W1J 8HA|
|Tel:||020 7399 4330|
|Price: £94.00||Wine: £55.00||Champagne: £80.00|
|Opening Hours:||Mon-Sun 12N-12M (2am)|
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This is a huge restaurant and even though the kitchen is coping on timing and quality the Front of house isn't. They need to quickly poach an experienced manager from the empires of Corbin/King or Carling, organisations who understand the ethos of service. The scene at reception when we arrived for our Saturday evening booking in the Italian restaurant was chaotic with a queue of people waiting for tables. It was obvious they were behind in service and (probably) overbooked! Nonetheless the resourceful young man in front of me achieved a table despite no booking with a £50 tip to the hostess! We were eventually seated, and the service from our charming waitress (Carla) was terrific. around us however there was continued chaos, the bus boys, waiters, clearers, endless managers ran around arguing among themselves all evening. This is the buzziest, best people watching spot in town and the food is fine. The chef is coping brilliantly as he must do more covers a night than he did in a month at his previous and excellent local,Rosmarino.
The wine waiter was flummoxed when asked to recommend a ‘crisp dry white’, from the lengthy list, but, to his credit went for help immediately, although it reflects a woeful lack of training. At the end of the evening we asked to go into the lounge and were told by the surly manager that he would let us jump the queue once he had let in the 40 people already waiting!! So, despite having run up a decent bill preference was given to a few Essex boys wanting to buy a beer.