Find and book great restaurantsFind a Restaurant
|Address:||20 Queen Street, London W1J 5PP|
|Tel:||020 7495 1127|
|Price: £91.00||Wine: £29.50||Champagne: £65.00|
|Opening Hours:||Mon-Sat 12N-3pm 6.30-11pm|
2 of 3 people found this review helpful.
Having booked well in advance, to find all we could get was a 9:30 reservation on a Friday night, we still decided to go. Had heard such positive things about Murano…what's the difference if one eats a bit later than usual?We were celebrating a colleague's engagement, and wanted it to be special.
Arrrived at 9:25, to be told our table “wasn't quite ready” yet.
30 minutes later it still wasn't ready.
Finally shown to a table at 10:25, (!!) famished, and as I was the host, struggled not to let the staff know just how unprofessional I thought it was. ( And certainly no 'gosh we're sorry would you like a glass of something on us?' in evidence…)
Indifferent apologies from the staff. The food was lovely, if a bit rich. But inevitably, we were left eating it in a restaurant devoid of anyone else (all the other more timely seated people had left long ago!!). This would not have been so bad – (could hear each other talk), except for the staff hovering too obviously impatient for us to be gone as well.
-Very expensive. But unless the service gets its act together, not worth it.
Food : 8. Experience : 0.