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|Address:||10-13 Grosvenor Square, London W1K 6JP|
|Tel:||020 3551 9862|
|Price: £66.00||Wine: £26.00||Champagne: £59.00|
|Opening Hours:||Mon-Sun 6.45-10.30am 12N-11pm|
2 of 2 people found this review helpful.
A group of us went there on a Friday night and the few empty tables were indicative of the fading fortunes of this resaturant. We were sandwiched between a table of suits and lookalikes from The Only Way is Essex. We had all been before a long time ago and this visit was very dissapointing – both in terms of food and service.
We started by asking three different people for wine and half an hour later, found the waiter that could actually take our order. Water is a rare commodity with empty glasses having to be asked to be refilled several times.
The whole theatre of the display of the different beefs tableside, was made a mockery of when the food arrived since two of our four steaks were hugely overcooked and when they did arrive correctly – one of the fillets was hugely fatty. We therefore ate our meal in two sittings – two of us whose steaks were fine and then the other two. Clearly not what you want and with sides getting cold etc, really not great.
Small plates of salt and pepper squid were nice and we didnt have dessert so cant comment on that.
In terms of ambiance the dining room is nice but the the 90s dance music was odd – don't know if they are going for a restaurant / disco feel but it's the oddest choice and doesnt fit with the ambiance or the style of the place. Felt like someone was going to clear the tables and produce a dance floor.. Bizarre!
At the end of the meal there was no apology from the manager – so we asked to see him and he said he'd take the service off the bill. Although the service wasnt great, didnt see why the service should come off as we didnt want to pay for the substandard steak so he removed this at our request but still, at £65 a head, there are much better places in London to eat steak.
Evening was topped off by a long wait for our coats so needless to say we wont be going back. Mr Ramsey ought to pay attention to Maze Grill before it becomes a kitchen nightmare.