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|Address:||40-42 William IV Street, Strand, London WC2N 4DD|
|Tel:||020 3551 9854|
|Price: £40.00||Wine: £19.75||Champagne: £65.00|
|Opening Hours:||Mon-Sat 12N-11pm Sun 11am-6pm|
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I first visited this restaurant last Christmas and was really impressed, great food, great service and a most enjoyable experience. Came back for dinner last week and things have clearly gone horribly wrong ! Maybe it was an off night but, whilst the food remains good, the service and environment has really deteriorated. We had a pre dinner drink in the bar and had to wait to be seated for over half an hour despite booking a week ahead. Three of us were then led to a table at the end of a banquette that was clearly only meant for two, a real squash. However we were better off than others who could only get out from their tables by physically moving the furniture, really not acceptable in this kind of establishment. Appreciate they are trying to maximise covers in a difficult trading time but it is not a good customer experience. As a result service was hit and miss as the staff struggled to cope with all the tables. A real shame as the food is great and a decent restaurant like this is really needed in this area.