Lady's review of L'Atelier de Joel Robuchon

We had booked a table for 4 to celebrate our son's 21st birthday. As we had been here before for another celebration we were really excited at the prospect of dinner (last time it was lunch). We had drinks upstairs for 15 and at 8.45 the Manageress came upstairs and told us that our table was not going to be available for at least 1/2 hour and asked us if that was a problem. As we had been drinking upstairs since 7.00 p.m. (they served some olives with the drinks) we had had barely anything to eat and were very hungry. We were offered the bar downstairs but we had specifically booked a table as it was more formal. We were offered their other restaurant but my husband insisted that we eat in L'Atelier. Finally at 9.05 we came downstairs for our coats (having managed to get a table at The Wolseley in Piccadilly) and I was told only then that they had managed to find us a table! It was too late… we left and will not be returning! What a disgraceful way to treat customers.