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|Address:||10 Devonshire Square, London EC2M 4YP|
|Tel:||020 3589 2126|
|Price: £48.00||Wine: £21.95||Champagne: £40.95|
|Opening Hours:||Mon-Sat 12N-10.30pm (Sat 5pm- )|
1 of 1 people found this review helpful.
Its been a good few years since I last stepped down into the spiral staircase that leads to Kenza. When being seated (ironically the same table we were at the previous visit) I suddenly remembered why. The first time I visited was soon after its opening on a crisp night in November, much like last night ,so when you walk into an inviting interior such as the one in Kenza, you expect to be filled with warmth from all the ample candles and rich colours. You don't, instead you are met with an uncomfortable and cold draft from the spiralling staircase which hits most tables in the bar and is then equalled by intense AC in the main restaurant. Suddenly I wished i hadn't given my coat in.
Moving on to the meal, when dining in a group at Kenza you are limited to a set feast, which in itself is not a problem and one I look forward to especially having experienced feasts at Levant. The problem arises with the consistency with which the courses are served. What we had experienced (and unfortunately forgotten when booking for last night's meal) on our first visit was once again repeated, with neglectful and slow staff failing to see when we had finished each course. The service dwindles and fails miserably as the night goes on, to the point where you are actively having to flag a waiter to come and service your table (if you can spot one that is).
On the point of the food itself, there is actually little to say except that the main was rather reminiscent of a plate of supermarket aubergines, economy tinned tomatoes and chickpeas served with barely boiled rice and sprinkled with over-fried onions. The only saving grace are a small selection of starters, though I couldn't tell you which as they were never explained to us.
Dialogue with staff is always short and they hardly seem to care whether you liked your food or not or if you'd like another bottle of wine…upselling seems to be a lost art to these inanimate souls. Even the manager was running around like a blue ass fly rather than observing and directing his staff. The whole set up is at best a shambles and at worst a complete dining disaster. The only thing to comfort you in this place is the warm and sweet refreshing mint tea that is eventually served at the end of the meal which is then followed by a hefty and unjustifiable bill, bringing you right back to square one.
In short…if its good lebanese food in impressive surroundings with oodles of ambience you're after – go to Levant. The only reason Kenza is still opening its doors each day, is for the ample city workers and their business lunches who, paying on expenses obviously don't care about the price tag and/or whose tastebuds have clearly gone on holiday!