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|Address:||The Connaught Hotel, Carlos Place, London W1K 2AL|
|Tel:||020 3544 1654|
|Price: £117.00||Wine: £40.00||Champagne: £68.00|
|Opening Hours:||Tues-Fri 12N-2pm 6.30-9.30pm Sat 11am-2.30pm 6.30-9.30pm|
1 of 2 people found this review helpful.
Oh dear, what a fiasco. For an establishment that wants to be seen as one of fine dining, they fall woefully short. Service is unbelievably mixed – depending on which of the many staff is involved. Some heads need to roll straight away – including the dining room management for not keeping all of their staff up to scratch.
Food was dull, bordering on unpleasant – to the extent that I left part of the amuse bouche and part of the dessert.
My wife received a menu with no prices – how quaint and a little bit pathetic thesedays. The dining room is cramped and not very stylish.
We were encouraged quite intently to order our dessert at the beginning of the meal (which we did) but then waited a full 25 minutes for it to arrive after the main course had been cleared – it was a just few bits of cheese and some kind of Angel Delight with nuts on – 2 minutes prep time at the most!
Overall a really poor experience. I mentioned this to the fellow dealing with the bill – he reacted with disdain and indifference, made no apology or showed any interest in my displeasure.
There are literally hundreds of really good restaurants in central London – this is certainly not one of them.