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|Address:||301-303 Chiswick High Road, London W4 4HH|
|Tel:||020 3544 2411|
|Price: £87.00||Wine: £42.00||Champagne: £69.00|
|Opening Hours:||Thurs-Sat 12N-2.30pm Tues-Sat 6.30-9.30pm|
1 of 2 people found this review helpful.
I have to say I tend to agree with Naomi and not the newspaper critics who have been singing the praises of this restaurant. Having read the professionals' reviews, I was so excited about going to this restaurant and I had high expectations but I'm afraid that I have come away thoroughly disappointed with both the restaurant and the critics. There were some glimmers of genius; the savoury take on a jammie dodger, the egg starter with flavour combinations I have not come across before and the blueberry tart with melt in your mouth buttery pastry. However, other dishes, to my mind, either simply did not work or were over or under seasoned. Taking a bite of turbot and coming up against a mouthful of crunchy sea salt was not pleasant and, personally, having a grouse claw complete with fur and claws on the plate for decoration is wrong and at the very least unnecessary. Oh, and a few pointers for service: if you really do want customer feedback, when you ask for it and a customer gives it to you in a very polite and inoffensive manner, please do not come back to confront them (whilst the sous-chef loiters and glares at the customer in the background) with the other half of the grouse to demonstrate to them that their personal opinion and preferences are wrong; please never clear away one guest's plate whilst another guest is still eating; please do not clear away a customer's glass when it still has wine in it; and please fix your loos so that they flush.
These are all perhaps basic errors you would expect, and have some patience with, of an amateur starting out in the restaurant business but certainly not errors I would expect from a chef and a restaurant which are meant to be top of their game and which the critics are in love with.