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|Address:||30 Charlotte Street, London W1T 2NG|
|Tel:||020 3589 2111|
|Price: £50.00||Wine: £19.75||Champagne: £57.95|
|Opening Hours:||Mon-Fri 12N-2.30pm Mon-Sat 5-10.30pm|
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My third and last visit to this time worn venue.I hadn't been for 2 years and this was my first evening visit. I didn't expect the place to be done up even Parisien restaurants decorate occasionally, the way to the toilets is quite unpleasant.
My colleague and I ordered 2 glasses of champagne and a bottle of '05 St Emillion at £43.25. I was asked to try the red wine whilst still drinking the Champagne but not shown the bottle. It was only later that I realised it was a far less special '06
My Roquefort tart starter was very bland but then we had to wait a long time for our mains. My lamb was far from warm and my colleague's had clearly been kept under a lamp for far too long and was dry. We couldn't complain at that point because no member of staff came near our end of the restaurant indeed at no point were we asked if we had enjoyed the food.Service was very variable 4 requests to order but then left for long gaps and my plate removed before my colleague had finished eating.
Desserts were fine. We asked about being served the wrong wine and the manager gave the following explanations, “had we checked the date on the bottle?”. “ Had we enjoyed it?” "we wouldn't get '06 cheaper anywhere else" "The '05 was very popular and that was why they had run out.
I pointed out that '05 was an exceptional vintage and is chaged at a premium, we should have been told it was not available and I expected a reduction, to which he shrugged and walked away.
When the bill arrived the manager stood over us in an intimidatory way while I checked the bill noting no reduction in the price of the wine or a refund.It took me a little while to spot he had not charged for the desserts and his crowing response had by then mitigated any benefit of the reduction. The reduction was also somewhat reduced by us being charged more than a half each for our share of the bill.
They didn't like being questioned about their service, didn't care what we thought about it and couldn't produce decent food . A previous reviewer said this place compared well with Parisien restaurants. Far cheaper places in Paris would provide a far better experience and be very concerned that you had a good evening. Elena's L'Etoile ruined ours.