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|Address:||6 Oozells Square, Brindley Place, West Midlands B1 2JB|
|Tel:||0121 643 6770|
|Price: £41.00||Wine: £14.95||Champagne: £38.95|
|Opening Hours:||Mon-Thurs 12N-3pm 5.30-11pm Fri-Sun 12N-11pm (Sun -10pm)|
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Arrived for an evening with friends with a table reserved for 19:30. Ignored by management on arrival, and party behind who were obviously regulars were given full management welcome. Once seated a long wait for drinks and over an hour before starters were received. Main courses came out, two out of the four dishes were inedible due to being quite clearly sat on a hot plate over cooking and congealing the sauces. Upon complaining to staff, we were treated with resentment and little respect and an issue was made of re-cooking these meals and we were told that maybe this was not the restaurant for us! We were so appalled at the treatment we received that we asked for the bill. This resulted in the restaurant trying to charge for meals not received and upon speaking with the manager we were informed with children starving in africa we should not send food back!!! Extremely disappointed, dissattisfied with what we understood was one of Birmingham's top Italian restaurants. We will never be back and would not recommend to anyone!