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|Address:||15 Leigh Street, London WC1H 9EW|
|Tel:||020 7383 3135|
|Price: £34.00||Wine: £11.90|
|Opening Hours:||Mon-Sun 12N-10.30pm|
0 of 1 people found this review helpful.
An utterly appalling night out to Chilli Cool. The waiters were inattentive at best as it took them a good ten minutes to take our order and once we did it was extremely difficult to get their attention for anything else. We ordered two hotpots (for religious reasons we couldn't use the same one for both beef and pork) between 5 people and to their credit they did bring two… they just took one of them away almost immediately. We had to ask for it back (3 times) which took 35 minutes, by which point those who could eat beef had almost finished eating while those who couldn't were famished.
Even during this stress we were served frozen meat to cook in our hotpot (in case you were wondering you have a boiling stockpot of soup which you drop meat and vegetable into to cook). I complained and asked them to bring it back defrosted but the waiter's English wasn't up to scratch and instead I received a second batch of frozen meat. I decided this was enough for me and decided not to eat, unfortunately some of the other diners I were with were left with food poisoning the next day. The silver lining was that their food poisoning was only mild but for £20 I think one can expect not to be poisoned and to perhaps enjoy their meal. Not impressed.