Lee's review of Carluccio's Marylebone

Very disappointing. We took friends from overseas and were were wanting casual and lively, not formal. Our experience left us embarrassed. There was a group of us and we ordered across the menu. Food was average to say the least – I had the fish which was edible but poorly presented, the salsa was a pile of chopped tomatoes and the potatoes were just biffed on the side. I could have done much better at home. This was pretty much the same for everyone – and there was a lot of food left on our plates. The wine list was boring. The atmosphere was ok but more like a tearooms than a restaurant, and the service was simply appalling – inattentive, forgetful, and slow, then clattering, clanking and clumsy. Things we requested, like water for the table just wouldn't come and we'd have to ask again, and again. A bottle of wine and some olives ordered soon after arrival took probably 10 minutes to come and that was after prompting. Would not recommend and will not go again.