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|Address:||The Butlers Wharf Building, 36c Shad Thames, London SE1 2YE|
|Tel:||020 3589 2080|
|Price: £42.00||Wine: £17.95||Champagne: £45.00|
|Opening Hours:||Mon-Sun 12N-3pm, Mon-Sat 6pm-11pm|
1 of 1 people found this review helpful.
If your in the area and hungry than its by no means a no-no but if you have options try and look elsewhere. Service was lacking in general, never mind politeness and flair and we had to keep asking our waiter (who couldn't really speak english making it altogether more difficult) to top up our wine glasses as the bottle was kept out of our reach – something I thought uneccesary for a restaurant such as this. Several items advertised on the website were not on the current menu in the restaurant – something I brought up with our less than diligent waiter who didn't seem to acknowledge my comments – perhaps he just didn't understand. This level of service was not an isolated case but all over the restaurant with diners getting wrong dishes as well as several diners with wondering waiting looks. When food arrived it was nothing special and on par with your standard pizza express, so how they feel they can over price it to the amount they have, is beyond me. Overall typical of a D&D London restaurant which seems to be going downhill each time I visit one of its unfortunate restaurants. There seems to be some sort of problem with internal comms within the business. A recent example is with staff at Sauterelle (@ Royal Exchange, Bank), who were not even able to tell me any details about their recent Mojito night, as they were unaware of it. This is despite it being postered outside the restaurant!